Upgrading from the Basic text plan to the START plan

You can now upgrade to our START plan package for free!

What are the fees for the START plan?

  • No set up or monthly fee
  • 0% fee on text donations
  • 5% fee on online donations + Gift Aid
  • Standard payment processing fees

What's included in the START plan?

To upgrade your account, log in to your JustTextGiving dashboard and click the blue 'Find out more’ button.

Contact us if you need a reminder of your login details.

At the end of the form you will be prompted to send us a bank statement and ChV1 form to complete your application.

Once we have received your forms we will upgrade your account within 24-48 hours.

Please note, while you are in the process of upgrading your account you won’t be able to access your JustTextGiving dashboard, but your text code will remain active during this time and will transfer to your Unlimited account once you've been upgraded.

Can't see where you can upgrade for free? 

If you've had a full account you may not be eligible for our START plan as you are not a new customer. You can however upgrade to our GROW plan to access all of the START plan features and more!

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk