Now that your account on JustGiving has been set up you have full access to a range of features to help increase the amount of donations you receive
How to log in
Go to the log in page for charities/non-profits here and use the Username and Password you used for the application to log in.
Once logged in
Have a look through the five tabs that you will be using to get the most out of your account on JustGiving. They are:
- Branding & Settings
For a detailed look at each tab see below:
This is the first tab you'll get to when you log in to your account and it links to the main information you need.
You can use this to search for any Fundraisers who have created Fundraising pages for your organization, or any donations that have been made to your organization.
Here are some useful links through to the reports you'll want to run. These can also be found under the Reports tab as well.
These show some statistics at a glance that might be useful for you. For more information click on the 'See more insights' button. Remember, these insights are only updated monthly so for the most accurate and up to date information see your Reports
Here you can find all the information you need to know about donations made to your organization and fundraising pages that have been created.
There are three types of reports you can download from your JustGiving charity account:
Your Insights dashboard helps you track your reach and measure your impact on JustGiving. On the 5th of each month, it will update to tell you the number of people you have reached, the number of actions they have been inspired to take and the money they have raised for your cause.
Here are the most exciting tools to help you grow the number of donations you receive.
Events Tool - this allows you to publicise events on JustGiving from marathons to bake sales and more that people can create fundraising pages for.
Widgets - a great way to create Donate buttons or leaderboards of the most successful fundraisers for your organization
Buttons - remind your supporters to donate or fundraise by putting JustGiving buttons on your website and emails
Donation Prompts - a tool for helping donors understand the impact of their donations as well as a suggestion of what amount to donate
Campaign pages are like your own team page on JustGiving for a specific event or cause that you are raising for. They can be used to group together donations and fundraising pages.
Organizations who make the most out of Campaign page have seen their donations
For more on how to optimise the donations you receive through campaign see our guide to Campaign page creation here
Branding & Settings
The best place to go to edit the public information on your organization's JustGiving page. Here you can change the logo, impact statement and description of your page. You can also change the password or details for logging in to your account here as well as add new users so others can log in as well.
For every donation made to your organization, there is a thank-you message automatically sent to the donor so you don't have to try and keep on top of it.
Use this section to change what's said in this message.
Fundraising page colours and settings
These two links will allow you to set the default for any fundraising pages so that they all have your organization's style when they're set up.
Current organizations on JustGiving have pushed their branding and their message successfully through these default settings.
Logo not updating? Campaign causing you trouble? Can't quite get that report to generate?
Email our Customer Support team at firstname.lastname@example.org