What’s the best way to help our fundraisers switch from Virgin Money Giving to JustGiving?

To help make the transition from Virgin Money Giving to JustGiving as easy as possible, we've created an email template that you can use with instructions on how your fundraisers can easily move their page onto JustGiving.


Hi there,

We were sad to hear the news that Virgin Money Giving will be closing at the end of November. We know you are currently fundraising for <insert your charity name> on their website (thank you!), so it’s likely you have some questions about how you can carry on fundraising.

We’ve selected JustGiving to be our preferred online fundraising partner and recommend you switch your online fundraising to them as soon as you can. Their platform is secure, trusted and makes fundraising easy for you (and us!). And, you can add the amount you’ve raised on Virgin Money Giving to your page, so everyone knows your grand total.

Create a new fundraising page in three simple steps:

  1. Follow this link to create your new page in just a couple of clicks: <add in your page creation deeplink*>
  2. Personalise your page with a cover photo and story
  3. Add your fundraising total to date as an offline amount (if you get stuck, here’s a guide: https://help.justgiving.com/hc/en-us/articles/200669531)

Visit https://www.justgiving.com/fundraise/tips/fundraising-hub to get the most out of your JustGiving fundraising page.

Thank you so much for your ongoing support. If you have any questions, the JustGiving team is on-hand seven days a week to help at help@justgiving.com.

Best wishes,

<charity name>


*You can create your bespoke page creation link by using our deeplink generator tool.

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