When does my charity get paid?

If your charity is registered in the UK*

We send donation payments directly to your charity's bank account every week. If the week’s total is less than £100, we send the payment at the end of the month. We claim Gift Aid from HMRC every month.

We make the payment as a lump sum, and every time we make a payment you'll be able to find a record of this and a breakdown of each payment by logging into to your charity account

Once logged in, click the 'Reports' tab followed by the link to view 'Payment reports'. You will then see a summary of each payment we have made to your charity. Click the blue icon in the far right column to download a full breakdown of this payment.

These payments will normally appear on your statement under the name Giving.com or JustGiving Trust.

*If your charity is on the Start plan you will get paid on a monthly basis, you also won't have access to the reporting area of the account. 

If your charity is registered outside the UK*

We pay your charity every month, at the end of each month we consolidate all the donations made during that month, then pay them over at the start of the next month. The payments will appear on your statement as from either World Pay AP or Envoy Services.

Every time we make a payment you'll be able to find a record of this and a breakdown of each payment by logging into to your charity account.

Once logged in, click the 'Reports' tab followed by the link to view 'Payment reports'. You will then see a summary of each payment we have made to your charity. Click the blue icon in the far right column to download a full breakdown of this payment.

*If you're a US based charity and we don't have your bank details we will send monthly checks to the address we have on file.

 

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