When does my charity get paid?

UK charities

We send donation payments directly to your charity's bank account every week. 

Payments are made on a Thursday and will usually land in your account the following Tuesday.

If the week’s total is £50 or less, we send the payment at the end of the month. We claim Gift Aid from HMRC every week.

We make the payment as a lump sum, and if your charity is on the GROW account* you'll be able to find a record of this and a breakdown of each payment by logging into to your charity account

Once logged in, click the 'Reports' tab followed by the link to view 'Payment reports'. You will then see a summary of each payment we have made to your charity. Click the blue icon in the far right column to download a full breakdown of this payment.

These payments will normally appear on your statement under the name Giving.com or JustGiving Trust.

*If your charity is on the Start plan you won't have access to the reporting area of the account. 

AU and NZ charities 

We send donation payments directly to your charity's bank account every two weeks.  

Payments are made every second Wednesday and will usually land in your account the following Friday/Monday. 

We make the payment as a lump sum. You'll be able to find a record of this and a breakdown of each payment by logging into to your charity account.  

Once logged in, click the 'Reports' tab followed by the link to view 'Payment reports. You will then see a summary of each payment we have made to your charity. Click the blue icon in the far-right column to download a full breakdown of this payment. 

These payments will normally appear on your statement under the name JustGiving Trust. 

Irish charities

We pay your charity every month, at the end of each month we consolidate all the donations made during that month, then pay them over at the start of the next month. The payments will appear on your statement as from either World Pay AP or Envoy Services.

We make the payment as a lump sum. You'll be able to find a record of this and a breakdown of each payment by logging into to your charity account.  

Once logged in, click the 'Reports' tab followed by the link to view 'Payment reports. You will then see a summary of each payment we have made to your charity. Click the blue icon in the far-right column to download a full breakdown of this payment. 

These payments will normally appear on your statement under the name JustGiving Trust. 

US and Canadian non-profits

If you're a US or Canada based charity please view this article for further details on the timing of how and when we pay your donations.

 

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