What are your fees? (UK)

What are your fees?

* The START plan is currently only available to charities new to JustGiving joining after 17th November 2016

How does it work on a £20 donation?

  1. Someone donates £20.00 to their friend's fundraising page or direct to your charity. We deduct our 5% fee* along with any card charges from our payment partners, and send the rest to your charity that week.
  2. We add 25% to their £20 donation by reclaiming Gift Aid from the government - it usually takes about a month. We then deduct our 5% Gift Aid admin fee and automatically send the rest over to your charity.
  3. So for every £20.00 donated that is eligible for Gift Aid, your charity gets £23.50.

Here's how it works in a bit more detail:

Donation      + £20.00

5% platform fee deducted*      - £1.00

1.25% card-processing fee deducted**     - 25p

YOUR CHARITY RECEIVES £18.75

25% Gift Aid added      + £5.00

5% Gift Aid admin fee deducted      - 25p

YOUR CHARITY RECEIVES £4.75

TOTAL RECEIVED £23.50

(Total cost £1.50)

* We give donors the option to top-up their donation by 5% to cover this cost. Find out more here
** Charges vary depending on whether a donor uses a debit or credit card (1.25%) or PayPal UK (1.45%)

What are your standard payment processing fees?

For donations made in pounds sterling, our payment processing partners deduct the following processing fees:

  • Credit and debit cards - 1.25% (we accept Visa, Visa Electron, Delta, Mastercard, Maestro and American Express)
  • Paypal UK - 1.45%

If the donation is made in another currency, then the processing fee is amended to 2.90%

Learn more about why we charge a fee and what we do with it

How can I sign up?

Sign up for the Grow plan here

Sign up for the Start plan here

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