What are your fees? (UK)

What are your fees?

* The START plan is currently only available to charities new to JustGiving joining after 17th November 2016

How does it work on a £10 donation?

  1. Someone donates £10 to their friend's fundraising page or direct to your charity. 
  2. Your charity receives this donation as part of your weekly payment from JustGiving.
  3. If the donation is eligible for Gift Aid, we reclaim this on your behalf from HMRC, which adds £2.50 to the donation (this usually takes between 2 and 3 weeks).
  4. We calculate our 5% fee on the donation + Gift Aid (on a £10 donation + £2.50 Gift Aid this would be 63p).
  5. When we receive the Gift Aid we deduct our fee from it (if a donation isn't eligible for Gift Aid, we deduct our fee from the donation).
  6. Our payment partners (WorldPay or Braintree), deduct a card-processing fee of 1.25% (on a £10 donation this would be 13p).
  7. We pay the Gift Aid, minus our fee and card-processing fee, to your charity.
  8. Their £10 donation becomes £11.74

What are your standard payment processing fees?

For donations made in pounds sterling, our payment processing partners deduct the following processing fees:

  • Credit and debit cards - 1.25% (we accept Visa, Visa Electron, Delta, Mastercard, Maestro and American Express)
  • Paypal UK - 1.45%

If the donation is made in another currency, then the processing fee is amended to 2.90%

Learn more about why we charge a fee and what we do with it

How can I sign up?

Sign up for the Grow plan here

Sign up for the Start plan here

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