We have moved!

Please visit our new Help Center at justgiving-charitysupport.zendesk.com

How does JustGiving process Gift Aid claims? (UK Only)

 We send Gift Aid claims to HM Revenue & Customs (HMRC) on a weekly basis, for all donations made the previous week. It can take HMRC a couple of weeks to process claims.

Once HMRC sends the Gift Aid back to us, we deduct our 5% donation fee and send the payment to you that week. 

We pay claims into your charity’s bank account once we receive the payment from HMRC. 

Was this article helpful?
1 out of 2 found this helpful