How to log in to your account

How do I log in to my charity account?

  1. Head to our login page
  2. Enter the log-in details you received when you signed up to JustGiving.

You might want to bookmark the login page in your browser, as you'll be using it a lot!

How can I change my login details?

  1. Use your existing details to log in to your charity account. 
  2. Click on Branding & settings
  3. Click on Change your password

I've forgotten my login details

If you've forgotten your password or PIN (if you have one), just head to the log in screen and select 'Forgotten your login details?' Then just enter your username and we'll email you a reminder of your log-in details. 

If you've forgotten your username, or if you're experiencing any problems logging in, just email us at or speak to us on Live Chat. 

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