Donations made in other currencies

Your supporters can donate on JustGiving in eight currencies: British pounds, US dollars, euros, Hong Kong dollars, Singapore dollars, Canadian dollars, United Arab Emirates dirham, South African rand and Australian dollars.

Please note at the current time US based charities can only receive donations in US dollars. This will be changing in the near future. 

How does it work for your donors?

When someone visits JustGiving.com, we automatically detect which country they're based in and set its currency as their default.

For example, if one of your supporters lived in Australia and visited JustGiving, we would automatically default their currency to Australian dollars (AUD), as shown below. They can change this currency in the drop-down menu:

1checkout.png

The donation process is then completely tailored to show amounts in Australian dollars (AUD). And because they can donate in their local currency, they no longer have to pay a currency conversion fee by their bank.

How can I tell if donations were made in other currencies? 

Download a donations report from your account, then column Z (Donation Auth Currency Code) will show you the currency the donation was made in.

What are the costs for donations made in different currencies?

Check our our fees area for a full breakdown of how card processing fees work.

 

 

 

Was this article helpful?
0 out of 0 found this helpful