We have moved!

Please visit our new Help Center at justgiving-charitysupport.zendesk.com

Donations made in other currencies

Your supporters can donate on JustGiving in five currencies: British pounds, US dollars, euros, Canadian dollars and Australian dollars.

Please note if the organisation is based in the US or Canada and processing donations through BBMS, donors will only have the option to donate in USD or CAD respectively. 

If your organisation is based in Australia, donors can only donate in AUD.

If your organisation is based in New Zealand, donors can only donate in NZD.

How does it work for your donors?

When someone makes a donation, they can change the default currency in the drop-down menu.

The donation process is then completely tailored to show amounts in Australian dollars (AUD). And because they can donate in their local currency, they no longer have to pay a currency conversion fee by their bank.

How can I tell if donations were made in other currencies? 

Download a donations report from your account, then column Z (Donation Auth Currency Code) will show you the currency the donation was made in.

What are the costs for donations made in different currencies?

Check our fees page for a full breakdown of how card processing fees work.




Was this article helpful?
1 out of 1 found this helpful